PRIVACY POLICY FOR THE SERVICES AND WEBSITE USE OF MY TRI WORLD E.U.

Last updated: February 7, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use any of the Services and/or the Website and tells You about Your privacy rights and how the law protects You.

Certain Data and Information need to be retained by the Company under the obligation for documentation and data retention the local law imposes on businesses.

We use Your Personal data to provide and improve our Service and the Website. By using any of the Services and/or the Website, You agree to the collection and use of information in accordance with this Privacy Policy.

1.Acknowledgement

This Privacy policy applies to all relationships and contracts that occur between the Company and the Client and/or between the Company and the Visitor as described by our Terms and Conditions (https://mytriworld.com/terms/). 

2.Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions and our Terms and Conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

3. Definitions

For the purposes of this Privacy Policy:

  1. Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that Website among its many uses.
  2. Country refers to: Austria.
  3. Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person who, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
  4. Device means any device that can access any of the Services and/or the Website such as a computer, a cell phone, or a digital tablet.
  5. Personal Data is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You, such as a name, legal alias, email address, phone number, address, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. 
  6. Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to any of the Services and/or the Website, or to assist the Company in analyzing how the Website is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
  7. Usage Data refers to data collected automatically, either generated by the use of any of the Services and/or the Website or from the Website infrastructure itself (for example, the duration of a page visit).
  8. Website refers to My Tri World, accessible from https://mytriworld.com
  9. You mean the individual accessing or using  any of the Services and/or the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using any of the Services and/or the Website.
  10. The definitions described in our Terms and Conditions apply to this Privacy policy.

Collecting and Using Your Personal Data

4.Types of Data Collected

4.1.Personal Data

While using any of Our Services and/or the Website, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  1. Email address
  2. First name and last name
  3. Legal alias
  4. Phone number
  5. Address
  6. Usage Data
  7. Triathlon training information
  8. Relevant medical information

4.2. Usage Data

Usage Data is collected automatically when using the Website.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique Device identifiers and other diagnostic data.

When You access the Website by or through a mobile Device, We may collect certain information automatically, including, but not limited to, the type of mobile Device You use, Your mobile Device’s unique ID, the IP address of Your mobile Device, Your mobile operating system, the type of mobile Internet browser You use, unique Device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Website or when You access the Website by or through a mobile Device.

4.3. Storing of Data

Your Data is being stored at Google Cloud. Google Cloud is fully compliant with the GDPR regulations of the European Union, which are applicable to the Company. 

5.Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Website. The technologies We use may include:

  1. Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Website. Unless You have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  2. Flash Cookies. Certain features of our Website may use locally stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  3. Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

    Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile Device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

    We use both Session and Persistent Cookies for the purposes set out below:
  1. Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  2. Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have accepted the use of Cookies on the Website.
  3. Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
  4. Tracking and Performance Cookies Type: Persistent Cookies Administered by: Third-Parties Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the Device You use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
  5. Targeting and Advertising Cookies Type: Persistent Cookies Administered by: Third-Parties Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

    For more information about the Cookies we use and your choices regarding Cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

6.Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  1. To provide and maintain any of our Services and/or the Website, including monitoring the usage of our Website.
  2. For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or any of the services You have purchased or of any other contract with Us through the Website.
  3. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  4. To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
  5. To manage Your requests: To attend and manage Your requests to Us.
  6. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  7. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing, and your experience.

    We may share Your personal information in the following situations:
  1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Website, to show advertisements to You to help support and maintain Our Website, and to contact You.
  2. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control, or that are under common control with Us.
  4. With business partners: If You have explicitly agreed to it, we may share Your information with Our business partners to offer You certain products, services, or promotions. 
  5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  6. With Your consent: We may disclose Your personal information for any other purpose with Your explicit consent. That consent might be given in an email, by checking a box in an online form, or in writing.

7.Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Under the local law, the Company has the obligation to retain data and documentation relevant to the contracts concluded with Clients for the period of 7 years from the year during which the contract was concluded. 

8.Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place, including the security of Your data and other personal information.

9.Disclosure of Your Personal Data

9.1. Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

9.2. Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

9.3. Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  1. Comply with a legal obligation
  2. Protect and defend the rights or property of the Company
  3. Prevent or investigate possible wrongdoing in connection with the Service
  4. Protect the personal safety of Users of the Service or the public
  5. Protect against legal liability

10.Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

11.Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

11.1. Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

  1. Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

11.2. Advertising

We may use Service Providers to show advertisements to You to help support and maintain Our Service.

11.2.1. Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses Cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

11.2.2. Mediavine Programmatic Advertising (Ver 1.1)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when You visit the Website, which may use first and third-party Cookies. A cookie is a small text file which is sent to your computer or mobile Device (referred to in this policy as a “Device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party Cookies are created by the Website that You are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the Website You are visiting. Third-party Cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that You can block both first and third-party Cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell You how to stop accepting new Cookies, how to receive notification of new Cookies, how to disable existing Cookies and how to clear your browser’s cache. For more information about Cookies and how to disable them, You can consult the information at All About Cookies.

Without Cookies You may not be able to take full advantage of the Website content and features. Please note that rejecting Cookies does not mean that You will no longer see ads when You visit our Site. In the event You opt-out, You will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

  • IP Address
  • Operating System type
  • Operating System version
  • Device Type
  • Language of the Website
  • Web browser type
  • Email (in hashed form)

Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including Devices, browsers and apps. This data includes Usage Data, cookie information, Device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.

If You would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit National Advertising Initiative opt out page. You may also visit Digital Advertising Alliance website and Network Advertising Initiative website to learn more information about interest-based advertising. You may download the AppChoices app at Digital Advertising Alliance’s AppChoices app to opt out in connection with mobile apps, or use the platform controls on your mobile Device to opt out.

For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please visit Mediavine Partners.

11.3. Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any or all of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

  1. Convertkit Their Privacy Policy can be viewed at https://convertkit.com/privacy

11.4. Interactive Content, Forms and Others

  1. Optinmonster Their Privacy Policy can be viewed at https://optinmonster.com/privacy/
  2. Calendly Their Privacy Policy can be viewed at https://calendly.com/privacy
  3. Zapier Their Privacy Policy can be viewed at https://zapier.com/privacy
  4. Jotform Their Privacy Policy can be viewed at https://www.jotform.com/privacy/
  5. Stripe Their Privacy Policy can be viewed at https://stripe.com/privacy

Personal Data collected: email address, first name, custom fields.

GDPR Privacy

12.Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  1. Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  2. Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  3. Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  4. Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  5. Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  6. Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

    In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

13.Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  1. Request access to Your Personal Data. The right to access, update, or delete the information We have on You. Whenever made possible, You can access, update, or request deletion of Your Personal Data directly within Your account settings section. If You are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
  2. Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
  3. Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  4. Request the erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
  5. Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  6. Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Website.

14.Notice concerning the party responsible for this Website 

The party responsible for processing data on this Website and during the use of any of our Services is: 

Clement Stephane Vanacker
Landstraßer Hauptstraße 116/39
1030 Vienna
Austria
Telephone: 0043 677 61009146
Email: [email protected] 

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing Personal Data (names, email addresses, etc.)

15.Right to file complaints with regulatory authorities

In the event of a breach of data protection legislation, the affected individual has the right to submit a complaint to the appropriate regulatory authorities. For matters pertaining to data protection legislation, the relevant regulatory authority is the Data Protection Authority of the Austrian state where our organisation is headquartered. You can access a list of data protection officers and their contact information via the following link: https://www.dsb.gv.at/

16.Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

17.Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will let You know via email, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.